Intermediary grievance channels
Major platforms operating in India maintain grievance officers under IT Rules. Formal complaints through these channels create documented escalation paths — different from filling out a generic abuse form and hoping.
Response timelines are rule-bound for qualifying intermediaries. A well-framed grievance citing specific IT Act violations and platform policy breaches gets tracked; a vague "remove this" email does not.
Defamation and criminal provisions
Sections 499/500 IPC still apply to online defamation — civil and criminal tracks exist, with very different risk profiles for complainants. Cyberstalking and IT Act provisions cover harassment and certain non-consensual content categories.
We work with Indian counsel on litigation-bound matters. Erasiq's role is platform escalation, evidence documentation, and search de-indexing coordination.
Practical realities
Content hosted outside India still responds to global platform policies. A Facebook post, Google result, or YouTube video isn't immune because the poster sits in Mumbai and the server sits in Oregon.
India cases often need bilingual evidence and local context documentation. Our negative content removal services APAC desk handles intake in IST-friendly hours with counsel referrals when courts are the right forum.