Trellis Law Removal Policy

At a Glance

Quick Answer

Summary

Key Takeaways

• Official redaction requests are free on Trellis and must be filed per URL.
• A court sealing order is the clean path for permanent removal from public-record display.
• Redaction is not the same as sealing the underlying court case.
• Trellis does not control Google results after source changes.

Why Trellis policy comes before a paid engagement

A client sent us three Trellis docket URLs and a quote from another firm for “guaranteed Trellis deletion.” None of them had opened Trellis’s own redaction help article. That is where policy work starts.

Trellis Law removal policy is not a marketing slogan. It is the platform’s published rules for what it may redact, remove, ignore or preserve. If you skip those rules, you buy hope. If you read them, you can tell free official steps from paid pathway work.

This page interprets the official Trellis guidance for people dealing with diligence harm. It is not a substitute for Trellis Support and it is not a second commercial pitch. Feasibility language lives on the can-be-removed page. Sequence lives on the process page. Hiring lives on the commercial hub.

Official Trellis redaction request policy

Trellis publishes a help article titled “How Do I Redact My Information or Remove my Case Records from Google?” The core instruction is simple. Find the case URL on Trellis search. Open the docket page. Use the Request Redaction control on that page. Email requests are not processed.

The form asks for your name, email, whether the record is about you and why you want redaction. If you have a court order sealing the record, upload it. Trellis says Support processes requests in order and contacts you if more information is needed.

Trellis also states it never charges for redaction requests. It warns people to be wary of third-party sites that charge a fee for that same request. That warning is part of policy reality. Any honest firm has to address it.

If you have more than one Trellis URL, each URL needs its own submission. Treating three dockets as one request is a DIY failure we see often.

What Trellis says it may remove, edit or limit

Once a request is processed, Trellis says it removes public logged-out access to the record and requests that search engines not index that court record.

With an applicable sealing order, Trellis says it processes the request immediately and treats permanent deletion differently from courtesy redaction. Without that order, Trellis describes redaction of individuals’ names and limited logged-out access as a courtesy.

Trellis is explicit that it has no legal obligation to redact absent a court order sealing a public court record. That sentence matters more than any agency brochure. Accurate unsealed dockets sit on the preserve side of policy until a court changes the public-record status.

Trellis also reminds users that it only controls URLs ending in trellis.law. Scrapers, mirrors and Google snippets are outside that control.

What Trellis policy preserves

Trellis frames its product as furthering access to public records and transparency in the US justice system. Data on the site is described as matter of public record published by courts and government sites.

Trellis says it does not decide what is or is not public record. Only a court order sealing the record removes a court record from the public record. Motions to seal happen upstream in the applicable court, not inside a marketing form.

That preservation stance is why “delete my accurate civil caption because it is bad for business” often fails. Policy protects lawful public dockets even when the commercial harm is real.

Sealed records that still appear on Trellis are a different issue. Trellis asks people to advise Support immediately through the redaction flow and upload the order. Lag happens. The remedy is documentation, not volume email.

One opinion clients dislike hearing: if your plan depends on Trellis pretending a public filing is private without a court order, the plan is already broken. Buy pathway work that matches the policy, or pursue sealing counsel first.

Google and search engine limits under Trellis policy

Trellis states it does not control search engines, Google results pages, ranking algorithms or AI snippets. After a redaction request, Trellis says it requests non-indexing as a courtesy. Google still decides whether the URL leaves search.

If the Trellis link is already inactive but Google still lists the case, Trellis points people to contact Google directly. That handoff is policy, not optional trivia. Source cleanup without search follow-through leaves diligence risk intact.

Eligible Google legal removal or outdated-content routes may apply in some fact patterns. Eligibility is Google’s framework, not Trellis’s. Mixing those frameworks in one angry email is a common stall.

Global counterparties usually discover the harm in Google first. Policy literacy has to cover both the research layer and the search layer or the commercial problem stays half-solved.

Sealing vs redaction vs removal

Trellis draws the line clearly. Redaction is not the same as removal or sealing of a case. If you want the matter sealed from Trellis, public court portals and other legal research providers, you need a court order.

Trellis’s own FAQs point to court rules examples for sealing in jurisdictions such as California, Texas, New York and Florida. Those are court procedures. They are not Trellis product settings.

In our experience, people collapse these words into one ask: “take it down.” Reviewers and courts do not. Using sealing language without an order wastes cycles. Using redaction language when you actually hold a sealing order understates the strongest evidence you have.

Where policy-based requests stall

Requests stall when people email Support instead of using the on-page Request Redaction control. They stall when multiple URLs are bundled into one submission. They stall when sealing is claimed without uploading the order.

They also stall when the ask is “erase an accurate unsealed docket because a deal is at risk.” That is a commercial problem. It is not automatically a Trellis policy violation.

We rebuilt one brief after a vendor filed a paid “deletion package” that never attached the sealing order the client already had. Trellis’s own article says attach the order and they process immediately. The fee did not fail because policy was secret. It failed because the submission ignored published policy.

When paid help is and is not the same as Trellis’s free request

If your only need is to press Request Redaction on one URL and upload a sealing order you already hold, use Trellis’s free process. Paying someone only to click that button is the exact pattern Trellis warns about.

Paid help becomes rational when the problem is larger than one free form: multi-URL inventory, identity mismatch analysis, incomplete disposition proof, Google lag after source changes, mirrors outside trellis.law or suppression when the public record must remain available.

Erasiq’s commercial work sits on that larger pathway problem, not on reselling Trellis’s free courtesy channel. If we cannot add value beyond the official redaction form, we should say so in intake.

Practitioner note before you file anything

Read the official Trellis redaction article first. Locate every trellis.law URL that ranks. Decide whether you have a sealing order, a courtesy redaction ask or a search-only problem.

Policy literacy saves money. It also keeps this cluster honest. Feasibility, process and cost pages should not invent rules Trellis already published.

FAQ

Frequently asked questions

Next Reads

Related resources

These pages support adjacent intents without replacing the commercial Trellis Law removal hub.

Authority

Sources

We prefer official platform documentation and primary search-policy sources.

• Trellis Law official site : Primary product and company source.
• Trellis Law help center : Official support and documentation hub.
• Trellis Law homepage : Official platform documentation.
• Trellis redaction and Google removal help : Official platform documentation.
• Trellis Research Knowledge Base : Official platform documentation.
• Trellis API and court data access : Official platform documentation.
• Why Trellis : Official platform documentation.
• Google: Remove outdated content : Search follow-through when source pages change but results lag.
• Google legal removals : Search removal categories outside Trellis’s trellis.law control.

Trust

Editorial policy

Next Step

Service Cluster

Explore Trellis Law

Use these pages for education, process, pricing and policy. The commercial hub for hiring remains the Trellis Law removal service page.